Your privacy and trust are fundamental to everything we do. Learn how we protect your data and outline our terms of service.
Last updated: June 25, 2025
Personal Information: When you create an account, we collect your name, email address, and organization details.
Usage Data: We collect information about how you use our services, including API calls, feature usage, and performance metrics.
Medical Data: For our Lab Interpreter service, we process lab results and medical data strictly for interpretation purposes.
Technical Data: We collect IP addresses, browser information, and device identifiers for security and optimization purposes.
Service Delivery: To provide, maintain, and improve our AI tools and services.
Communication: To send you service updates, security alerts, and support messages.
Analytics: To understand usage patterns and improve our services.
Security: To detect, prevent, and address technical issues and security threats.
Legal Compliance: To comply with applicable laws and regulations.
Encryption: All data is encrypted in transit and at rest using industry-standard encryption.
Access Controls: We implement strict access controls and authentication mechanisms.
HIPAA Compliance: Our medical data processing complies with HIPAA regulations.
GDPR Compliance: We comply with GDPR requirements for EU users.
Data Retention: We retain data only as long as necessary for service provision and legal requirements.
Access: You can request access to your personal data.
Correction: You can request correction of inaccurate data.
Deletion: You can request deletion of your data, subject to legal requirements.
Portability: You can request a copy of your data in a portable format.
Opt-out: You can opt out of non-essential communications.
We use trusted third-party services including:
All third-party services are bound by strict data processing agreements.
By accessing and using Previzia's services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
Previzia provides AI-powered tools and services including:
Account Security: You are responsible for maintaining the security of your account credentials.
Lawful Use: You must use our services in compliance with all applicable laws and regulations.
Data Accuracy: You are responsible for the accuracy of data you provide to our services.
Medical Disclaimer: Our Lab Interpreter service provides educational information only and should not replace professional medical advice.
Prohibited Activities: You may not use our services for illegal activities, spam, or to violate others' rights.
Uptime: We strive for 99.9% uptime but cannot guarantee uninterrupted service.
Maintenance: We may perform scheduled maintenance with advance notice.
Updates: We may update our services and terms with reasonable notice.
Suspension: We reserve the right to suspend accounts that violate these terms.
Pricing: Current pricing is available on our website and may change with notice.
Payment: Payments are processed securely through our payment providers.
Refunds: Refunds are available according to our refund policy.
Taxes: You are responsible for applicable taxes in your jurisdiction.
Our IP: Previzia retains all rights to our software, algorithms, and proprietary technology.
Your Data: You retain ownership of your data and content.
License: We grant you a limited, non-exclusive license to use our services.
Feedback: Any feedback you provide may be used to improve our services.
Previzia provides services "as is" without warranties. We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for services in the preceding 12 months.
For questions about these terms or our privacy practices, contact us: